1. Introduction

Welcome to onlinedukaan, a local clothing

marketplace app that connects customers with

nearby vendors in Indian markets. This Privacy

Policy explains how we collect, use, and protect

your personal information when you use our

app. By using onlinedukaan, you agree to the

practices described in this policy.

2. Information We Collect

We collect the following types of information to

provide you with our services:

. Personal Information: Name, phone number,

and role (customer or vendor)

. Location Data: Market name and general

location for connecting you with nearby vendors

. Booking Details: Information about your

clothing bookings and preferences

. Device Information: Device type, operating

system, and app version for technical support

. FCM Token: For sending push notifications

about bookings and updates

3. How We Use Your

Information

We use your information to:

. Enable clothing bookings between customers

and vendors

. Send notifications about booking

confirmations, updates, and reminders

. Connect you with nearby vendors in your local

market

. Improve app performance and user

experience

. Provide customer support when needed

. Ensure the security and proper functioning of

our services

4. Data Storage & Security

Text

Your data is securely stored using Firebase

Firestore, Google's cloud database service. We

implement industry-standard security measures

to protect your information, including encryption

and secure authentication through Firebase

Authentication. However, no method of

transmission over the internet is 100% secure,

and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or share your personal

information with third parties for marketing

purposes. Your information is only shared:

. Between customers and vendors to facilitate

bookings (name and contact details)

. With Firebase services for app functionality

. When required by law or to protect our rights

and users' safety

6. Cookies & Analytics

We may use minimal analytics and performance

monitoring tools to understand how users

interact with our app and to identify areas for

improvement. This data is aggregated and does

hot personally identify individual users.

7. User Rights

You have the right to:

. Access and edit your profile information within

the app

. Delete your account and associated data

. Request information about the data we have

collected about you

. Contact our support team for any privacy-

related concerns

To exercise these rights, you can update your

profile in the app or contact us at

onlinedukaan2444@gmail.com

8. Data Retention

We retain your personal information as long as

your account remains active or as needed to

provide you with our services. If you delete your

account, we will remove your personal data

from our systems, though some information

may be retained for legal or security purposes

as required by law.

9. Children's Privacy

onlinedukaan is not intended for use by children

under the age of 13. We do not knowingly

collect personal information from children under

13. If we become aware that we have collected

such information, we will take steps to delete it

promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to

time to reflect changes in our practices or for

legal reasons. We will notify users of any

significant changes through the app or via

email. The updated policy will be effective

immediately upon posting.

11. Contact Information

If you have any questions, concerns, or requests

regarding this Privacy Policy or your personal

information, please contact us at:

Email: onlinedukaan2444@gmail.com

We are committed to addressing your privacy

concerns and will respond to your inquiries

promptly.